Shipping Policy
This Shipping & Delivery Policy is part of our Terms and Conditions (Terms" and should be therefore read alongside our main Terms: https://www.mazhieandco.com/pages/terms-and-conditions
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for An email will be sent when the order is ready for pickup. Please call or email to make arrangements. Pickups are available Monday - Friday except holidays.
11AM - 7PM. $5 fee for oh-hand deliveries
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Domestic Shipping KOREA (Monday - Friday): Free Shipping on order $99 or more.
- Domestic orders are shipped on business days (Monday through Friday), excluding holidays.
- Orders placed after 1 PM (GMT+9) on business days will usually be processed the following business day.
US Shipping (1-2 Weeks): Free Shipping on order $99 or more.
- Standard Shipping rate $8.50
- Estimated delivery times for international orders are 2 - 3 weeks.
- The specific estimated delivery dates will be displayed during the checkout process based on the customer's delivery location.
US Military PO BOX:
- As a support to all US military personnel, we offer free Shipping for all US Military Po Boxes
International Shipping (2 - 3 Weeks): Free Shipping on order $99 or more.
- Standard Shipping rate $19.70
- Estimated delivery times for international orders are 2 - 3 weeks.
- The specific estimated delivery dates will be displayed during the checkout process based on the customer's delivery location.
Order Processing:
- Orders are typically processed within 1 - 2 business days after payment confirmation.
Shipping Confirmation:
- After order processing, customers will receive an email with shipping date confirmation and tracking information.
- Shipping times provided are estimates and serve as a guide; the company cannot take responsibility for customs clearance delays or other potential delays.
if you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.mazhieandco.com/pages/return-refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Online contact form: https://www.mazhieandco.com/pages/contact